Hi,
I have discount defined for some products, but the Discounts tab in Product page shows nothing.
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Hi,
Does the discount show, when you use the default theme?
BR,
ThemeBurn team
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I don’t know. In my old site based on OC1.5, it does.
In this OC2.0 site, I have installed Pavilion theme from the beginning, so I can’t say.
-Ash
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Hi,
It is a common test to switch to the default theme from Admin > Settings. You will not loose any data.
P.S. We are talking about switching themes only and NOT uninstalling theme module.
BR,
ThemeBurn team
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I did the switch to default, fixed a problem with the product catalog (Start date of discount was not set) and then it started showing up in default theme, as in:
I can see:
VAYU-3G (HSPA, Asia/EU)
Brand: Yantrr Electronic Systems
Product Code: VAYU-3GHN-A
Availability: In Stock
$87.00
10 or more $84.00
But when I switch to Pavilion theme, it doesn’t show anything under the Discounts TAB now.
I switch back to default, and it shows up.
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Hi,
Unfortunately, we cannot confirm this problem locally. We will need admin access, so we can we check your theme settings configuration (old access data does not work anymore).
BR,
ThemeBurn team
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I have enabled support admin login again with the same details.
Thanks.
-Ash
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Hi Ash,
Your theme settings seem OK. Unfortunately, we cannot see this problem locally.
We will need access (ftp) for your server to find out what is wrong.
BR,
ThemeBurn team
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Please respond on this now.
Thanks.
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Please look into this as this store is live now and this issue is still not resolved.
Thanks.
-Ash
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Have you looked into this issue on the main site?
Thanks.
-Ashutosh
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Hello,
I am reviving this topic. Please look into the discount issue not showing up.
I really need this to work now.
Thanks.
-Ash
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Can you please respond on this?
-Ash
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Hello,
If I am not getting support now for any reason, e.g. I need to pay for support, please let me know instead of not giving any response.
Thanks.
-Ash
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