This topic has 2 voices, contains 6 replies, and was last updated by TB Support WP 4078 days ago.

Error 406 Not Acceptable

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Hi, I recently installed your theme (correctly this time!) and after changing some settings (page layout, sidebar links and turning off shopping section) I now get an Error 406. At first it was only happening when I tried to upload a logo but now I can’t even log in. Even my login page css is disabled. Please help. Thanks!	georgelovestoast
February 25, 2013 at 12:39 pm #19390
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
February 25, 2013 at 12:45 pm #19394
Hi, ok thanks. Reply hidden below:	georgelovestoast
February 25, 2013 at 1:09 pm #19395
Further to this. I contacted HostPapa (my service provider) also as I saw something similiar on your forum. I wrote the below… just so you know what else is being done. – Going by their support forum, they suggets: Can you please contact your hosting provider and ask them to set mod_security rules to: SecFilterEngine Off SecFilterScanPOST Off The mod_security is acting like firewall and kicking our Theme Options. Cheers	georgelovestoast
February 26, 2013 at 7:51 am #19461
Hello, We didn`t encounter the problem now, do you still get 406 Not Acceptable? Best, ThemeBurn Team	TB Support WP
February 26, 2013 at 10:05 am #19465
My service providor have made corrections and the problem is fixed. Regards, Veronica	georgelovestoast
February 26, 2013 at 11:35 am #19482
Glad you’ve managed to solve this one Best, ThemeBurn team	TB Support WP
February 26, 2013 at 9:41 pm #19502

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