This topic has 2 voices, contains 7 replies, and was last updated by  TB Support 2574 days ago.

Error installing demo data

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ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Error installing demo data

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Hi! I’m trying to install demo data in Trendo theme on opencart 1.5.6.4 and getting following error message:

Cannot decompress sql file /home/*****/*****/*****/public_html/system/vendor/BurnEngine/themes/trendo/demo/store_oc1.gz Invalid block size: 349

Front of shop is not working and give 500 Internal server error.

PHP version is 5.2.17

Any help?
 paparaci123
April 4, 2017 at 11:06 am #58014

WHERE IS SUPPORT?
 paparaci123
April 5, 2017 at 10:31 am #58033

Hi,

We will need to check the live website. We may also need admin access to check your configuration.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
April 7, 2017 at 9:12 am #58112

Thanks.
 paparaci123
April 7, 2017 at 2:26 pm #58147

Hi,

We are sorry, can you please provide ftp access as well.

BR,
ThemeBurn team
 TB Support
April 7, 2017 at 2:36 pm #58148

Thanks again.
 paparaci123
April 7, 2017 at 2:58 pm #58149

Any news? I’ve updated theme to the 1.0.4 version, but still can’t install demo data! Also upgraded PHP to 5.3.29 and 500 Error in front is gone.

  • This reply was modified 2576 days ago by  paparaci123.
 paparaci123
April 10, 2017 at 8:39 am #58180

Hi,

The problem have been fixed on your server and we’ve installed the demo data of demo 1. If you want to install another demo, just uninstall BurnEngine module and install it again.

BR,
ThemeBurn team
 TB Support
April 11, 2017 at 11:40 pm #58211
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