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This topic has 3 voices, contains 14 replies, and was last updated by glennbradley100 2361 days ago.
ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Fatal Error
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When i try to get into system, settings then click edit, I’m getting the following fatal error. Everything was fine until I updated the theme. Fatal error: ‘Error: Duplicate column name ‘related_category’ Site is supposed to be https for ssl
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November 3, 2017 at 8:53 pm #62354
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Can support please look at this. Im having this issue from the 2nd of November and its still unresolved. I really need it sorted. Thanks |
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November 6, 2017 at 12:46 pm #62382
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Hi Themeburn Support, Id really appreciate a response to this problem. Its been nearly a week now and still no reply. I need to access settings. Thanks |
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November 8, 2017 at 2:04 am #62408
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It seems to be the vqmod that is causing the conflict with the theme update. I really appreciate some help thanks |
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November 8, 2017 at 11:37 pm #62427
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Sorry, that you are the only one I cannot help — |
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November 9, 2017 at 3:47 pm #62448
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I updated the vqmod and now it has the following error when i try to select system, settings, edit. Fatal error: ‘Error: Too many keys specified; max 64 keys allowed |
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November 9, 2017 at 3:57 pm #62449
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Well, lets give it a try^^ I’m board and still waiting for a reply from ThemBurn. If you like you can send me a part of your config.php and admin/config.php to info@pi-case-designer.com, I would still guess that it has something to do with your ssl. — |
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November 9, 2017 at 4:33 pm #62450
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Btw: Telephone as a required field is forbidden in the EU! ___ |
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November 9, 2017 at 4:55 pm #62451
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Your config.php’s are correct. Got a stupid idea, have you checked System -> Users -> User Groups -> Top Administrator Access Permission & Modify Permission? |
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November 10, 2017 at 10:10 am #62457
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all permissions are ticked |
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November 10, 2017 at 12:00 pm #62458
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Are you sure, that this has to do with BurnEngine? The error message tells you, that some function tries to alter your database table and tries to add a column called “related_category”. This column is already there, hence the duplicate… error. The altering process is called from line 11 in the modified version of admin/controller/setting/setting.php – you can find the actual file in your web directory in vqmod/vqcache/vq2-admin_controller_setting_setting.php Now, afaik BurnEngine doesn’t do this, neither adding these columns nor altering the setting.php. Maybe one of your extensions is causing the problem? |
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November 10, 2017 at 12:26 pm #62459
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Everything worked fine until i upgraded the burn engine theme and then i got this error |
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November 10, 2017 at 12:52 pm #62460
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i then updated the vqmod version and the error changed to the following: Fatal error: ‘Error: Too many keys specified; max 64 keys allowed |
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November 10, 2017 at 12:54 pm #62461
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Something is really wrong with your installation. It keeps adding and changing the database structure all the time, hence the other error message with the too many keys. Some script tries to add keys to your url_alias table, which is responsible for SEO urls. BurnEngine doesn’t change existing tables. It adds its own tables. What kind of other extensions are you using? And what OC version are you using? |
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November 10, 2017 at 4:21 pm #62466
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It was an seo extension that was the issue. It was fine until i updated the BurnEngine theme. I just removed it. |
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November 11, 2017 at 2:18 pm #62475
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