This topic has 2 voices, contains 3 replies, and was last updated by TB Support 2719 days ago.

Filters not working in Multistore setup

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Filters are not working in the Multistore setup. Filters do work in the main store, but are not displaying in the substore. Product setup and configuration is the same across stores (size, color) Current setup: Current themePavilion v2.1.2 BurnEngine version 1.1.2 OpenCart version 2.3.0.2	sivakha
November 10, 2016 at 11:44 am #52922
Hi, We will need the website url and admin access, so we can check. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
November 12, 2016 at 9:18 pm #53023
Hire is the acces. Thank you!	sivakha
November 14, 2016 at 4:46 pm #53080
Hi, We’ve added a filter module for both stores and it is working just fine. Please check the “Dames” category. Here are all the steps to get a working OC filter: 1) You need to make sure, you have correctly created a filter: - Create filters - Assign filters to products - Assign filters to categories 2) If you are running a multi-store, you need to make sure that filter categories are valid for each store. 3) Then you need to export module to Page Builder: http://docs.themeburn.com/burnengine/content-blocks/opencart/ BR, ThemeBurn team	TB Support
November 17, 2016 at 6:17 pm #53266

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