This topic has 2 voices, contains 7 replies, and was last updated by  TB Support 2709 days ago.

Google font for Arabic doesn't load in Safari

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ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Google font for Arabic doesn't load in Safari

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Hello,
I’m using Pavilion Minimal v2.0.2, my website has two languages Arabic and English, in the theme settings I’ve configured a Google font Cairo for both languages, the font is loaded successfully in Chrome for both languages. However, in Safari it is loaded for English only, please find attached screen shots for part of my site showing the difference in Safari and Chrome.

is there a fix for this issue?

Thanks,
Abdullah.

  • This reply was modified 2780 days ago by  Abdullah.
 Abdullah
September 18, 2016 at 8:15 pm #51062

Hello Abdullah,

We’ve tried to access the link you’ve provided, but with no success. Can you please check again? We might also need admin access, so we can check theme configuration.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
September 21, 2016 at 11:49 pm #51226

Hi again,
Please find a link to the website below, please note older version of Firefox had some issues with my website, try to use Chrome, I verified the link it is working:

Thanks,
Abdullah.
 Abdullah
September 25, 2016 at 7:16 pm #51381

Hello,
After apple released a new update today, the font is finally loaded on Safari.

Thanks,
Abdullah.
 Abdullah
September 26, 2016 at 9:32 pm #51446

We’ve tried to search of any problem reported for Safari, but with no luck. The truth is that Google automatically serve the font resources after a browser detection and you don’t have any control over this behavior.

Glad to hear everything is OK now, Abdullah.

BR,
ThemeBurn team
 TB Support
September 30, 2016 at 11:52 pm #51611

Hi again,

I’m sorry to say, the problem is resolved on Safari Mac devices. However it is still exists in Safari iPhone for the Arabic version of the font, it seems to me that the problem might be related to charset or encoding, can you please help solving this issue.

Thanks,
Abdullah.
 Abdullah
November 24, 2016 at 10:00 am #53584

Hi,
I resolved the issue, I didn’t pay attention to the font style I selected, it was latin not arabic, but what mislead me was Chrome and Safari on Mac were showing the correct font, except Safari on an iPhone.

Thanks,
Abdullah.
 Abdullah
November 25, 2016 at 6:56 pm #53673

Thanks for updating us, Abdullah.

BR,
ThemeBurn team
 TB Support
November 28, 2016 at 4:23 pm #53766
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