Having lots of error

This topic has been marked as not resolved.

Hi, I am running into lots of error: Please check: http://www.jigmearts.com/home/

September 5, 2012 at 1:04 am #13284

I guess you did upgrade from an older version of opencart, but it seems there is something wrong with your upgrade, which is not related to Shoppica. You have most likely not upgraded the database. Try to run install/index.php to upgrade your database.

Regards,
ThemeBurn team

September 5, 2012 at 3:03 pm #13308

Where can i find install/index.php?

September 15, 2012 at 6:48 pm #13451

ok, i found it and fixed. But i run into another problem. When i try to add a custom image and and select using color schemer and save it. Then i get a blank page with “0″ on it. The background also didn’t change. Any idea what might be the reason.?

September 15, 2012 at 7:30 pm #13452

Hi!

Sorry for the late answer.

Can we get an access to your admin panel so we can see what’s going on ?

Regards,
ThemeBurn team

September 24, 2012 at 7:55 pm #13594

Here is the Login info

September 24, 2012 at 7:59 pm #13596

This error is very strange indeed.
Could you send us FTP access credentials, so we can login and check what’s going on ?

Regards,
ThemeBurn team

September 26, 2012 at 3:32 pm #13704

Here is the ftp credentials.

September 29, 2012 at 3:54 pm #13805

There is a problem with the cookie path in your hosting environment, which is the cause for this error. This is not related to Shoppica and will cause problems with opencart as a whole, regardless of which theme is activated (you can try with the default one).

To reproduce it just login with as a customer and watch the site’s header. When you browse through the site (for example browse some category), the system displays ‘You are logged in as **** ( Logout )’. As soon as you go to the home page http://www.jigmearts.com/home/ you are being logged out and the header displays – ‘Welcome visitor you can login or create an account’
When you browse again the site, you are being logged in…

You should ask your hosting administrators about this. This is a brief technical explanation:
The PHP session cookies that are valid for the base domain path – http://www.jigmearts.com/home/ , are not valid if there if an index.php is appended – http://www.jigmearts.com/home/index.php. The opposite is also true.

Regards,
ThemeBurn Team

October 5, 2012 at 6:27 pm #14048
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.