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I received a email from my hosting company saying that they are suspending my account. There is something wrong with the scrip. All Problems point to Shoppica2. I really need your help. I have errors all over the place and there are problem with the call to php script on product listings and some other stuff
This is the first email they sent me. I really hate the facet that they did not even give me a chance to look into this problem. Or what ever it is
Here is the last email they sent me.
I dont know what happen.
Please I really need your help I am using Shoppica2 2.20 OC v. 1.5.4.1
Thanks Krazy 4 Sales
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Hello,
I really need help fixing some of these errors that I am getting in Shoppica2.
Errors Log:
Please Help.
I was able to figure out that my site was shut down because to many calls are being made on the index.php file. That part is solved. I have disabled all Vqmods that effect the site header and footer files. I am stilling having problems with my site. Can you Help me.
Thanks for your time.
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None of the errors from your log is related to Shoppica. It seems your site is heavily modified, because Shoppica 2 just can’t have these types of errors:
PHP Notice: Undefined index: HTTP_HOST in /home/k4sell12/public_html/catalog/view/theme/shoppica2/template/common/footer.tpl on line 190
PHP Notice: Undefined index: HTTP_HOST in /home/k4sell12/public_html/catalog/view/theme/shoppica2/template/tb/menu.tpl on line 82
These notices are caused by some custom code of yours, but they are not the cause for the high CPU usage. They are also pretty harmless, so you could ignore them for now.
As for the PHP Warning: unlink... error – it is most likely caused because your site is too busy combined with the weak possibilities of the server.
The performance of Shoppica 2 matches the default opencart performance with not more than 5% difference, so I guess you would have the same issues with the default opencart theme. Your site gets just too many requests for the hosting plan you have chosen – the server just can handle them.
Write a personal email to us and we will send you an experimental cache extension for Shoppica, so you can test if it makes the situation better for you.
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yes I would love to try that but I do no your email address.
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We sent you an email. Billions request to your site would ruin almost every kind of web script – regardless opencart, wordpress or magento.
Regards,
ThemeBurn team
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Hello there, we have just had the same issue with our hostgator account. Can you send us a link to the “experimental cache extension for Shoppica” please? Hostgator are refusing to reenable our account until we can prove that it wont take such high CPU usage?
Thanks,
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This reply was modified 4234 days ago by
 RedDynamic.
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@RedDynamic,
we sent the cache extension yo your email. Please, try and share feedback.
Regards,
ThemeBurn team
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Thanks for the experimental cache extension for Shoppica2 this has help my site. How ever I did find out that there are bots that are trying to access my sites products / data info that is not there any more. Products i deleted from my site or are out of stock so it shows 404 . I am not sure what to do about that. but for now my site is up…….
Thanks for your support…..
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Hi,
It is normally that bots are still checking missing pages. Once a page is crawled (and indexed), you will need some time the search engine mark it as missing and remove it from the index.
Best,
ThemeBurn team
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Hi Could I get experimental cache extension for Shoppica2 as well? As I’m experiencing high memory usage using Shoppica2.
Thanks and regards,
Alex.
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Hi Could I get experimental cache extension for Shoppica2 as well? Regards, Rohan
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@rohan_011235
Extension sent 
Best,
ThemeBurn team
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