This topic has 2 voices, contains 22 replies, and was last updated by  TB Support WP 3834 days ago.

Import not working properly

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Import not working properly

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Hi guys,

Few problems while importing your sample data to wordpress woocommerce;

1. Footer is stacked on top of eachother instead of aligned horizontally look: http://d.pr/i/Vl2e

2. Some shortcodes don’t work and the slider is not animated and shows all slides at once : http://d.pr/i/iNNY

3. I don’t see the products on the home page in the way that you guys have it on your sample website..

Please help me asap
 lawrns
November 1, 2013 at 9:07 pm #28579

Hi,

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
November 3, 2013 at 2:09 pm #28591

Like someone else mentioned, most of it was fixed when I changed from woocommerce to wp e commerce. It sucks that I had to do that, though considering this is promoted under woocommerce as well???

My major problem right now is that all the layer sliders load at once, why? http://d.pr/i/4mXR . Admin access will be difficult since you need to change your host file to view it.
 lawrns
November 3, 2013 at 6:04 pm #28592
 lawrns
November 3, 2013 at 6:05 pm #28593
 lawrns
November 3, 2013 at 9:48 pm #28598

And why is my thumbnail so small? http://d.pr/i/WUhF
 lawrns
November 3, 2013 at 11:29 pm #28605

Hello,

1) For each column in footer there is different widget zone.

2) Use Visual Composer shortcode instead of LayerSlider shortcodes.

3) We see you found how to add them, also we added intro to your Homepage (Layer Slider).

4) Woocommerce is working much better than WP E-commerce, so we its better to use it, and nothing from your previous questions are caused from Woocommerce.

5) Your thumbnail is small because you have to set thumbnail size from WPEC options.

Please check documentation, how to configure your theme.

Best,
ThemeBurn team
 TB Support WP
November 4, 2013 at 10:38 am #28612

Then still, the issue with the cart can’t be explained. For some reason it is simply not animated. If you press ‘add to cart’ no popup appears to the right side of the screen. Additionally, the cart does not refresh.

Woocommerce working better? When it was installed the shop did not even display. and the homepage, regardless of what I did, became a singular product.
 lawrns
November 4, 2013 at 4:08 pm #28626

My issues have become entirely different now, I got woocommerce to work but

1. I can’t get the featured products to work on the front page, they simply don’t display while they are marked as featured.

2. I am not able to put anything in the sidebar, it simply doesn’t show up if I place something in the sidebar widget?

3. Related products aren’t showing below each individual product, while they were working in wp e-commerce.

Please help!
 lawrns
November 5, 2013 at 12:42 am #28656

Hello,

Do you use any kind of import for the products?

The problems are coming from this, and if you open product in admin and only update it, everything is working fine with it.

Best,
ThemeBurn team
 TB Support WP
November 5, 2013 at 1:50 pm #28671

Oh my… You are right. Can you somehow find out why everything breaks when there’s a CSV file import of products? I’d pay money for that..

  • This reply was modified 3836 days ago by  lawrns.
 lawrns
November 5, 2013 at 4:06 pm #28677

Aside from that inquiry I have another done. How do I create the shop page the same way you guys did it? It can’t be made in the visual editor unfortunately. You guys have:

1. Nice feature on top
2. price selection in sidebar
3. nicely arrange shop below

But how? If we import the data that does not happen.
 lawrns
November 5, 2013 at 8:12 pm #28687

Now another problem appeared. Product variations like Size and Color don’t show on the product page itself. Can you explain how I do that?

Please… I’m very appreciative of your help.
 lawrns
November 5, 2013 at 11:00 pm #28697

Hi,

1) We will check how we can handle imported products and let you know.

2) You have to add widgets to Products page widget area.

3) Check here how to add product variations: http://www.youtube.com/watch?v=_Ebvlj5ax_A

Best,
ThemeBurn team
 TB Support WP
November 6, 2013 at 11:32 am #28707

Hi there,

I wasn’t referring to the product page, but how to make the shop page the way you guys have it here: http://themeforest.net/item/shoppica-responsive-ecommerce-wordpress-theme/full_screen_preview/3644899

1. Nice feature on top
2. price selection in sidebar
3. nicely arrange shop below
 lawrns
November 6, 2013 at 5:46 pm #28721
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