Hi,
In advance, I want to say Shoppica is wonderful template and it has first class support. I solved some problems and made customisations with your support here. I need a solution for my problem which I couldn’t find out.
My website works well with chrome and firefox. But internet explorer shows it incorrectly. You can see how is it works from here http://www.evleremama.com/.
Thanks for your support.
|
|
Hi,
The problem is most probably caused by a problematic encoding of your language files.
Could you check whether your catalog/language/YOUR_LANGUAGE/your_language.php uses UTF-8 without signature encoding?
Best,
ThemeBurn team
|
|
Hi again,
I tried both “with and without BOM” for catalog/language/turkish/turkish.php, but still occur same problem.
I hope I understand properly.
|
|
Hi,
We will need your website admin and ftp access then.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
|
|
Hello, to access my site you need….
Thanks for the help!
|
|
Hi,
Could you check the ftp settings again as we can’t log in. We can’t see a username as well.
|
|
Hi again, sorry for problem, here is full information…
Thanks for the help!
|
|
Sorry, but we can’t connect to the server at all. Maybe there is some specific port that we need to use?
|
|
Hello again,
I asked issue to ISS and they said “FTP closed to reach from abroad and we can need Ip number to open”
Would you send me your Ip address to access FTP.
Thank You
|
|
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
|
|
Hi again,
Sorry for late answer.
They have open your Ip now.
Thank you for your understanding.
|
|
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
|
|
I’m having this same problem on Shoppica 2!
|
|