internet explorer shows my site incorrectly

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Hi,

In advance, I want to say Shoppica is wonderful template and it has first class support. I solved some problems and made customisations with your support here. I need a solution for my problem which I couldn’t find out.

My website  works well with chrome and firefox. But internet explorer shows it incorrectly. You can see how is it works from here http://www.evleremama.com/.

Thanks for your support.

 

 

 

April 10, 2012 at 3:59 pm #7911

Hi,

The problem is most probably caused by a problematic encoding of your language files.

Could you check whether your catalog/language/YOUR_LANGUAGE/your_language.php uses UTF-8 without signature encoding?

Best,
ThemeBurn team

April 11, 2012 at 1:50 pm #7951

Hi again,

I tried both “with and without BOM” for catalog/language/turkish/turkish.php, but still occur same problem.

I hope I understand properly.

April 11, 2012 at 3:20 pm #7968

Hi,

We will need your website admin and ftp access then.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

April 12, 2012 at 12:54 pm #8011

Hello, to access my site you need….

Thanks for the help!

April 15, 2012 at 5:45 pm #8087

Hi,

Could you check the ftp settings again as we can’t log in. We can’t see a username as well.

April 17, 2012 at 2:16 pm #8134

Hi again, sorry for problem, here is full information…

Thanks for the help!

April 18, 2012 at 5:32 pm #8165

Sorry, but we can’t connect to the server at all. Maybe there is some specific port that we need to use?

April 20, 2012 at 6:04 pm #8215

Hello again,

I asked issue to ISS and they said “FTP closed to reach from abroad and we can need Ip number to open”

Would you send me your Ip address to access FTP.

Thank You

April 21, 2012 at 12:29 pm #8231

Hi again

Thank you

April 28, 2012 at 11:13 am #8414
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April 30, 2012 at 12:03 pm #8460

Hi again,

Sorry for late answer.

They have open your Ip now.

Thank you for your understanding.

May 9, 2012 at 11:04 am #8713
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May 11, 2012 at 11:19 am #8809

Hi,

New Ip is OK.

Best

May 16, 2012 at 10:30 am #8900

I’m having this same problem on Shoppica 2!

May 31, 2012 at 1:48 am #9567
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