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i am facing the issue related to product page main image issue, as while using the product page link in the pinterest and facebook , the main product image is not showing, only its related product image are showing , please suggest
As its very urgent.
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Please provide the response, its important
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Hi,
Can we take a look at the live website? We will need need admin access to check your configuration. We will also need the exact configuration settings that are breaking the product page.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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http://www.develop.artisanmetalshop.com/index.php?route=product/product&path=304_400&product_id=108
please check the url and share the same on facebook or pinterest , the main product image is not visible while sharing
Please check the same ASAP.
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Hi,
Product url contains white spaces! This is the reason it cannot be parsed by Facebook scraper that collects the page info.
BR,
ThemeBurn team
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Hi
But it should not be working for main product image, other than that for related products it is visible while sharing the same url, please review the url and check only main product image is not visible while sharing.
Thanks in advance.
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Hi,
Here is screenshot from Facebook sharing debugger tool:
http://i.imgur.com/iZh0UiL.png
Meanwhile there is a new update that removes unwanted characters (and spaces) from product image url. You can try to install it.
BR,
ThemeBurn team
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