Menus not working

This topic has been marked as not a support question.

Hello!

1. I have created categories but when i click on the menu the pages dont open

2. when i upload products with the CVS Import PRO i cant see the product in the product list but the products are in the shop because i cant see them when i click on the logo of the manufacturer
but i dont know if this is the problem oft CVS import or theme.

shop.nimbus.si

thanx

 frelih
March 11, 2013 at 10:19 am #20029

Hi,

Is this problem appearing, when using the default theme? Have you modified any Shoppica files (the category template) as there is some PHP error that throws out the blank page?

We may also need admin and ftp access, so we can check the problem.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

March 13, 2013 at 9:58 am #20231

Hi yes we use the default theme, we didnt modified any files except the background

 frelih
April 23, 2013 at 11:16 am #22442

Hi,

We’ve checked your error log in the admin panel and there seem to be an error that is causing the black category pages.

Unfortunately this error is not connected with Shoppica. Maybe the problem has been caused by the import you have made.

Best,
ThemeBurn team

April 26, 2013 at 2:08 pm #22592
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