This topic has 2 voices, contains 10 replies, and was last updated by  TB Support 3912 days ago.

Mobile page do not exit, keep on reload and reload

ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › Mobile page do not exit, keep on reload and reload

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Hi support team,

I have problem with my mobile page(Tested on Android and iPhone), it keep on reload, reload and reload. There’s no problem with my normal page. Do you know what happen is it?

My website page is

 henryn
July 30, 2013 at 9:01 pm #26078

Can you give us more detailed explanation of your issue ?

Regards,
ThemeBurn team
 TB Support
August 1, 2013 at 11:02 am #26117
 henryn
August 1, 2013 at 4:10 pm #26154

We tried to load the page from both iPhone and WP8, and the site opens with the desktop version. Did you disable the mobile detection ?
 TB Support
August 6, 2013 at 12:25 pm #26257
 henryn
August 6, 2013 at 12:34 pm #26258

You can safely paste ftp/admin access and we will do the checking.
 TB Support
August 6, 2013 at 12:44 pm #26262
 henryn
August 6, 2013 at 12:59 pm #26263

What did you change to disable the mobile detection ?
 TB Support
August 7, 2013 at 9:32 am #26288
 henryn
August 7, 2013 at 1:18 pm #26301
 henryn
August 16, 2013 at 1:32 pm #26637

Hi,

The problem with the constant redirection comes from your page cache plugin. We’ve disabled the redirection and now you can turn back the code you have removed. If we come to another solution in the future, we’ll let you know.

P.S. Sorry for the late reply, but we had some of the support staff missing due to holidays.

Best,
ThemeBurn team
 TB Support
August 20, 2013 at 12:36 pm #26747
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