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Module block “Bestseller products” not working with filter enabled

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Hello, In the Page Builder, Module block “Bestseller products” when a category/subcategory setting is enabled nothing gets displayed. The bug happens when any Filter (Narrow results \|Limit products \| Hide products with 0 quantity ) is enabled in the bestsellers module. Does the bestseller module take into account the product purchases before Burnengine was installed? From what database table are the Bestsellers selected? What does Autodetect mean in the “Bestseller products” module’s category filter? Thank you PS. Does the support forum have “a sort by newest post” in the search? It is extremely time consuming looking through the forum posts from 2012,2013 instead of seeing the newer more relevant posts.	es
February 18, 2019 at 4:15 am #67203
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
February 22, 2019 at 5:20 pm #67299
Hello can you please answer the questions: Does the bestseller module take into account the product purchases before Burnengine was installed? From what database table are the Bestsellers selected? thank you	es
February 22, 2019 at 8:54 pm #67306
Hi, Best seller products are taken from the default OC database (orders). We are asking for access to test the filter issue. BR, ThemeBurn team	TB Support
February 22, 2019 at 10:57 pm #67310

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