Multiple problems about Pavilion OpenCart Theme

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Multiple problems about Pavilion OpenCart Theme

  • This reply was modified 2724 days ago by  3csonline.
  • This reply was modified 2724 days ago by  3csonline.
November 10, 2016 at 2:56 pm #52927

Hi,

We will need the admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

November 12, 2016 at 7:49 pm #53018
  • This reply was modified 2722 days ago by  3csonline.
November 13, 2016 at 12:13 am #53028
November 13, 2016 at 1:25 pm #53033

Hi,

Your problem is not ignored, but we are still investigating the cause.

Thank you for your patience!

BR,
ThemeBurn team

November 15, 2016 at 12:48 am #53105

Hi,

we are not able to locate the BurnEngine folder in the FTP server you have provided. Please, check your data and provide the right credentials. We are currently able to access bedz4u.3csonline.net, while the site you are referring to above is beds4u.3csonline.net

Regards,
ThemeBurn team

November 15, 2016 at 3:18 pm #53150
  • This reply was modified 2719 days ago by  3csonline.
November 15, 2016 at 3:51 pm #53151

Hi,

1) Please check your Theme Settings > Style > Content wrap settings. There are lots of custom style records for different pages, that you need to remove (or modify).

http://i.imgur.com/y9Amvzs.png

E.g. for the moment there is a custom styling for all categories that does not have left/right padding.

2) Can you please provide a screenshot that shows the line you want to remove.

3) The problems with the export were due to missing PHP zip extension. It works without the extension now, but you can’t export images and need to copy them manually. If you want images to be exported too, you will need the zip extension installed.

4) The banner issue was caused by missing image/no_image.jpg file. Generally the file comes with the default opencart installation, but you can find it in our theme package too.

BR,
ThemeBurn team

November 15, 2016 at 6:15 pm #53159

hi
I need some help on padding on pages
also need to know how to put a banner into this pages,will be sending you 2 images to explain what I need.

December 6, 2016 at 9:26 am #54014

Hi,

1) Category pages had custom content wrap styling and were not inheriting from GLOBAL settings. We’ve deleted these custom settings and now your padding should be presented on category pages as well.

2) The title you have pointed in your second screenshot can be accessed in Page Builder > Intro. There you can insert banners.

BR,
ThemeBurn team

December 8, 2016 at 1:13 am #54115

Hi
can you send me a screenshot where to go to and fix the

December 9, 2016 at 8:29 am #54160

Hi,

Here is where you can edit Content Wrap padding:

http://i.imgur.com/7EX3FlJ.png

BR,
ThemeBurn team

December 19, 2016 at 6:11 pm #54479

hi, I’m still getting the same problem with the padding can you please advise me on how I can resolve this as I have moved the site 2 its destination (www.bedz4u. Co.uk) and I am still having the padding issue on here please advise.

January 20, 2017 at 6:54 pm #55656

Hi,

1) Spacing between products can be controlled from Theme Settings > Store > Product listing

http://i.imgur.com/c5qi1h6.png

2) The border below subcategories is set to the subcategories block in Page Builder > Content > All categories.

http://i.imgur.com/gzRS9HD.png

BR,
ThemeBurn team

January 24, 2017 at 12:36 am #55763
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