Hi, I have installed the WP e-Commerce plugin but am having issues.
1. The pages I’ve created aren’t showing up in the main menu at the top of the page. Only the Home page option shows: http://transfer-factor-4life.org/
2. On the products page (assigned by the WP e-Commerce plugin) the images aren’t showing up. The page actually freezes: http://transfer-factor-4life.org/products-page/
3. With the category pages the images don’t show up: http://transfer-factor-4life.org/products-page/transfer-factor/
4. On the individual image pages the product title doesn’t show up at the top of the page.
Any help would be greatly appreciated.
Thanks
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Hello,
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
ThemeBurn Team
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Hi,
Re the main menu, I have created a custom menuw widget but there dosn’t sem to be an option for placing it at the top. If i place it in Shop Info 1-4 it appears at the bottom of the page.
Am I trying to add the main navigation in the wrong way?
Thanks
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Hi, the products page has the [productspage] code on it but still no products show up. All products have a featured image. http://transfer-factor-4life.org/products-page/
My categories don’t show any imiages either: http://transfer-factor-4life.org/products-page/transfer-factor/
Also, the breadcrumbs is messed up with the product showing up before the category.
I’m sorry but I’m having so many problems with this theme.
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@Bodster2,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Right after you send it we will try to fix it ASAP.
Best,
ThemeBurn team
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Hi,
My url is: http://www.transfer-factor-4life.org
Also seem to be having a problem with the facebook widget.
Thanks for your help
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@Bodster2,
We will need admin and ftp acces to be able to help you.
Please use hidepost to hide it.
ThemeBurn team
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Hi,
I sent it in my last post.
Here it is again:
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By the way, I used hidepost. Perhaps your not seeing the ftp and admin details for some reason.
If not, is there an email address I can send them to?
Thanks
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By the way, I used hidepost. Perhaps your not seeing the ftp and admin details for some reason.
If not, is there an email address I can send them to?
Thanks
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Hello Bodster2,
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
If you have more questions, feel free to ask.
BR
ThemeBurn team
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Hi,
Many thnaks for your help.
It looks great.
Just one question, do you happen to know why the breadcrumbs put the name of the product instead of the category name. Here’s an example page:
http://transfer-factor-4life.org/products-page/tri-factor-formulas/
It should read as the url does:
Home » 4Life Tri-Factor Formulas
but instead reads:
Home » 4Life Transfer Factor® Chewables Tri-Factor Formula » 4Life Tri-Factor Formulas
(4Life Transfer Factor® Chewables Tri-Factor Formula) should not be there as it’s not a category
Then on the product page itself:
http://transfer-factor-4life.org/products-page/tri-factor-formulas/4life-transfer-factor-chewables-tri-factor-formula/
It should read:
Home » 4Life Tri-Factor Formulas » 4Life Transfer Factor® Chewables Tri-Factor Formula but instead reads:
Home » 4Life Transfer Factor® Chewables Tri-Factor Formula » 4Life Tri-Factor Formulas » 4Life Transfer Factor® Chewables Tri-Factor Formula
(4Life Transfer Factor® Chewables Tri-Factor Formula) is displayed twice.
Thank you once again for the support. The theme looks great!
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Hello,
your problem is fixed.
ThemeBurn team
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Thank you for your help. It’s much appreciated.
Is there a way I can change the standard intro banner to a static image of my choice?
Thanks
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Just to add to that, I have been able to use the visual composer to add a banner image and have selected “no image” in the theme intro layout but the problem is that it appears below the standard “criss cross” banner pattern. I would like it to actually replace the standard banner.
Is there a way of disabling the banner pattern that comes with the theme?
Thanks again
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