OpenCart 2.3.0.2 error –> "BurnEngine has not booted. This can be a result of an improper installation or an event deletion from a third party plugin."

ThemeBurn SupportForumsOpenCart ThemesBurnEngineOpenCart 2.3.0.2 error –> "BurnEngine has not booted. This can be a result of an improper installation or an event deletion from a third party plugin."

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Following installation instructions for BurnEngine (for Kiddos) leads me to the following error – “BurnEngine has not booted. This can be a result of an improper installation or an event deletion from a third party plugin.” I followed the instructions to the letter, did I miss something?

August 8, 2016 at 1:27 am #50121

Hi,

Theme is not yet compatible with OpenCart 2.3.x. You will have to wait a bit until we provide a new version. For the moment theme works with the following versions:

1.5.6
2.0.x
2.1.x
2.2.x

BR,
ThemeBurn team

August 8, 2016 at 6:38 pm #50141

I see 2.3.0.x is listed as supported for Pavilion on Theme Forest now but I am still getting the same message after a clean install. Any update?

September 7, 2016 at 2:39 pm #50754

@hcnetworks, Did you actually download the latest version from themeforest ?

If you are sure you tried the latest version and it still does not work, we will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

September 10, 2016 at 9:33 pm #50830

Hi,

I downloaded pavilion_v.2.1.1 from theme forest. Is this correct?

September 12, 2016 at 5:38 pm #50879

Hi,

This is correct, but it seems there is some error. We still need admin and ftp access, so we can check the problem on your live website.

BR,
ThemeBurn team

September 13, 2016 at 11:39 am #50898
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