Dear support. Can you help me pls with your cache module. When I active cache, some parts of content are not loaded (slider, background colors of separators, hover effects). Need to many times refresh page to fix that.. same when I am going to product page and then go back to main page, need to refresh page, bcs slider is not working, and hover effects of products, too. Separators background on contact page still not working when I have style cache on. On mobile phone have problem with menu.. when I click on it, nothing happend, same with shop cart.
thnx for help
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Hi,
We will need ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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here is access
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This reply was modified 3230 days ago by key4uco.
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Hi,
we fixed your issue with cache. It was a very edge case bug, which we meet for a first time with your setup. We will incorporate this fix in the future updates of Pavilion, so you don’t have to worry when upgrading.
Regards,
ThemeBurn team
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thanx a lot. but did u see the web now.. is totally destroyed!!!
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Hi again. Thnx a lot again that you fixed my issue with cache. what I sent you prev. message. I figure out, where the problem is. I tried to use ftp backup before your changes and still had same problem. Then tried to some changes and found it. If I am using pavilion facebook widget, it destroy whole web. I changed it to default, and web is back ok, only widget is default. I dont know, where is the problem. If u find fix for it, would by nice, but know live without it
BR Lubos
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Hi,
Facebook has updated their API and you need to apply a patch in order to fix this problem. The patch can be downloaded from here:
http://support.themeburn.com/topic/facebook-likebox-api-changed/page/2
P.S. It is recommended to backup your old files, before applying the patch.
BR,
ThemeBurn team
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