This topic has 2 voices, contains 1 reply, and was last updated by TB Support 2569 days ago.

Prevent loss of existing data on theme upgrade

Tagged: data loss, opencart 2.3, theme upgrade

This topic has been marked as not resolved.

Hello, We were using the Shoppica theme on Opencart v1.5 and it was working fine. We are upgrading Opencart on testing server. So, we downloaded your latest theme version to be compatible with opencart v2.3. After uploading the files, when we installed theme using themeburn, all our data and categories were removed and sample data was inserted. Also, all changes of home page including banners and layouts are removed. Will you please tell us, how can we install theme by just changing the skin without affecting existing data? Please help. This reply was modified 2580 days ago by bondiloydd. This reply was modified 2580 days ago by bondiloydd. This reply was modified 2580 days ago by bondiloydd. This reply was modified 2580 days ago by bondiloydd.	bondiloydd
April 7, 2017 at 12:35 pm #58128
Hi, Here are the exact steps to install your theme: http://docs.themeburn.com/burnengine/installation/opencart-2-x/ Please check them carefully. Generally theme should be activated automatically after module/theme installation from Admin > Extensions. Sample data installation is not mandatory and can be skipped. If you still have problems, please share your store details (admin access) and will try to help you. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
April 17, 2017 at 11:40 pm #58337

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