This topic has 2 voices, contains 40 replies, and was last updated by  TB Support WP 3549 days ago.

Price filter slider not showing

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Price filter slider not showing

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Hello,

We are still not able to login with provided details. Are you sure this is the correct username?

Best,
ThemeBurn team
 TB Support WP
May 21, 2014 at 10:51 am #31957

Hello,

Sorry I forgot this:

Best regards.
 alliedko
May 21, 2014 at 11:39 am #31962

Hello,

Please check your username and password, we are still not able to log in with provided details.


Command:  USER gadetworld.sk
Response:  530 Login incorrect.
Error:  Critical error
Error:  Could not connect to server

Best,
ThemeBurn team
 TB Support WP
May 26, 2014 at 10:36 pm #32022

Sorry there was “G” missing.

Thanks.

Best regards.
 alliedko
May 27, 2014 at 11:14 am #32030

Hello,

We are not able to log in with new details neither. Please test if you are able to connect.

Are you sure there is not any filtration?

Best,
ThemeBurn team
 TB Support WP
May 29, 2014 at 9:31 am #32073

hello,

I copied from my post and its perfectly working. I don’t get it why just for me. Im perfectly able to log in. Please try again it must to log you in.

Thank you.
 alliedko
May 29, 2014 at 6:58 pm #32105

Hi,

This is what we get with given details:


Status:  Connection established, waiting for welcome message...
Response:  220 ftp.websupport.sk
Command:  USER gadgetworld.sk
Response:  331 Password required for gadgetworld.sk
Command:  PASS *************
Response:  530 Login incorrect.
Error:  Critical error
Error:  Could not connect to server

Please create new ftp username and you will delete it after we fix the problem.

Best,
ThemeBurn team
 TB Support WP
May 31, 2014 at 2:25 pm #32122

Hello,

I made change like you said to me. I hope it will ok now.

Thank you

Best regards.
 alliedko
May 31, 2014 at 9:42 pm #32135

Hi,

Are you sure you are sending FTP details?

We are still not able to log in to FTP.

Best,
ThemeBurn team
 TB Support WP
June 3, 2014 at 10:27 am #32158

Hi,

It’s odd. I really don’t know what to do. Why is not working for you but for me perfectly ?

Any suggestions pls ?

Thank you.
 alliedko
June 3, 2014 at 5:11 pm #32178

Hi,

Please create new FTP account for us and you will delete it after we try to fix the problem.

Please test it before you send it to us.

Best,
ThemeBurn team
 TB Support WP
June 5, 2014 at 10:01 am #32192

Hi,

I have figured out why didn’t working. Please tell me where are you from or from which country are you trying connect there currently ? I have to allow country which are you from.

Thank you.

Best.
 alliedko
June 9, 2014 at 4:12 pm #32272

Hello,

Sorry for the delay but we are working on Woocommerce AJAX compatibility.

We are connecting from Bulgaria.

Best,
ThemeBurn team
 TB Support WP
June 13, 2014 at 10:11 pm #32311

Hello,

Ok I have allowed access for your country. Now it should be work fine.

Thank you.

Best.
 alliedko
June 13, 2014 at 11:15 pm #32325

Is it working for you now ?

Thank you.
 alliedko
June 26, 2014 at 12:42 pm #32394
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