Problem blank page

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Hello

I have woocommerce and i have install your shoppica theme…

BUT NOW

i have a big problem, my web site is blank page all.
impossible to access admin and front end.

Thanks help me
Chris

  • This reply was modified 3617 days ago by  zanimo.
 zanimo
June 3, 2014 at 8:52 am #32147

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

June 3, 2014 at 10:54 am #32166

Hello, to access my site you need….

Thanks for the help!

 zanimo
June 3, 2014 at 12:50 pm #32170

Hello,

You forgot to send ftp username.

Best,
ThemeBurn team

June 3, 2014 at 1:06 pm #32172

Sorry
my username ftp is

 zanimo
June 3, 2014 at 1:27 pm #32173

Hello,

Have you found a solution? if this is not the case, could you pay me because I prefer to continue with the solution that is opencart bug

thank you

 zanimo
June 4, 2014 at 2:57 pm #32188

Hello,

When we enable WP Debug, we get errors from theme flatsome, which was the last activated theme before this white screen?

This is not Shoppica theme related problem, because when we renamed it site is still showing white page.

We think it will be best to install fress WordPress and Shoppica theme.

Best,
ThemeBurn team

June 5, 2014 at 10:30 am #32204

Thanks but, i have installed opencart is better for me

 zanimo
June 6, 2014 at 2:11 pm #32237

Hello,

If you have any questions feel free to ask in Open Cart support forum.

Best,
ThemeBurn team

June 9, 2014 at 10:06 am #32257
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