Problem when uploading pavilion_v.2.3.0 theme

ThemeBurn SupportForumsOpenCart ThemesBurnEngineProblem when uploading pavilion_v.2.3.0 theme

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Hello,

I have a problem when uploading the patch_OC-2.0.x.ocmod of pavilion_v.2.3.0 theme. It showed “Modification BurnEngine OC 2.0.x patch is using the same ID code as the one you are trying to upload!”. What should I do?

Thank you!

August 11, 2018 at 2:21 am #65102

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

August 11, 2018 at 11:36 am #65107
August 11, 2018 at 8:20 pm #65125

Hello,

My detailes are:

Thank you!

August 11, 2018 at 8:30 pm #65126

Hi,

We’ve logged into your admin and FTP. There are several things that are causing problems:

1) Your installed OpenCart is 2.3.0.2 – you don’t need the patch which is for versions 2.0.x – we’ve removed it.

2) After logging to your server, we’ve found out that you’ve copied the entire theme package. You will need to copy only required files and on the correct place. Please check the installation instructions again:

http://docs.themeburn.com/burnengine/installation/opencart-2-x/

You need to extract the theme package locally, browse the new folder and go to:

Theme_Package_Folder/OpenCart_v2.x

BR,
ThemeBurn team

August 16, 2018 at 4:38 pm #65158
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