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Hi, im using shoppica themes on my OC version 1.5.1.3 , after i’m enable SEO URL featured, my site goin dead slow, it tooks 12 second to load my homepage ! (Sometimes its show error : reached entry process limit)
I’ve been searching and try to resolve this problem for a week, include install additional extension and contact my hosting server support but nothing work. And today, i’m curious this is about themes issue so i change my themes into default. The result is my site run blazing fast even SEO URL featured is enable !
I wanted to know if this is an issue of shoppica themes ? Can you fix this things up ? My site : Netoneshop.com (but right now i’m didnt enable SEO URL featured so its running normally). I have 600 product and 350 category.
I can provide you with ftp access so you can check this by yourself.
Waiting for your reply. Thanks before.
regards,
Robby
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Could anyone please help my problem ? this is very urgently, TB says will reply in 2 business day but its already 4 !
I cant enable SEO URL feature on my site and this will result to REALLY BAD google page rank ! Whicover will affect to my sales !
Please TB help me solve this problem on shoppica 1 ! I cant upgrade to shoppica 2 easily because i did some customization on my script !
Still waiting advice..
Please reply ! Dont ignore my question ! I didnt pay $40 for developer who didnt give any support to his work !
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@yohaneskurniadi – sorry for the late reply. Your question is not ignored, we are just too busy and the support queue is slowed down. As we noted in our support policy, such a situation is not excluded, though we try our best to avoid it.
Shoppica 1 for OC 1.5.1.3 is not supported for a long time. Anyway, Shoppica 1 had known performance issues when you have many categories and you enable SEO Url on a weak hosting, but these issues were resolved with Shoppica 2. Sadly they can’t be fixed by just changing several files or lines of code. An upgrade to Shoppica 2 is needed. The other possibility is not to use shared hosting, but a more powerful solution (for example VPS).
Regards,
ThemeBurn team
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This reply was modified 3979 days ago by
 TB Support.
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Thanks for the reply,
So the only one solution is upgrade to Shoppica 2 and i have to upgrade my Opencart version to 1.5.3.1 ? Ok i’ll try it 
I wanted to know how to export my database (ex : my product & category) from OC 1.5.1.3 to OC 1.5.3.1 , because i just cant export it straightly, the database table and structure a bit different. Do you have a trick about this ?
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You don’t have to re-import the products. You need to upload the new opencart and then run install again. It will upgrade the database. Check this link for more information.
Regards,
ThemeBurn Team
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Hello, i’ve done upgrade my site into shoppica 2.
First look, everythings is OK even i enable SEO url, but sometimes the entry process still reach high number 30/40 (but it work better than shoppica 1 which reach max entry process everytime). The problem not much longer, only 4-5 minute and the entry process going low again. But this problem can occure 7-8 times a day.
Can you advice me more to get rid of this problem from SEO url ? Or my server just to slow ? (For your information i’m using business hosting from Namecheap – it cost over $200 a year – is it still not enough?)
Also, i’ve been asked for your cache plugin on here : http://support.themeburn.com/topic/site-very-slow/page/7 , please send me the file so i can check for a better performance of my site. Thanks a lot.
Waiting for your reply.
regards,
Robby
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Hello Robby,
We have sent you the cache plugin. It should bring additional improvement to the performance.
Best,
ThemeBurn team
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Looks like everything is ok now, thanks to the cache extension 
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Great!
Regards,
ThemeBurn team
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