A product that has a variation can still be added to the cart with no variation selected. The error message appears “x This field is required”, but even so a product is added to the cart.
How can this be resolved so that a product is only added to the cart when a variation is selected?
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Hi,
We will need the website url and admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hi!
Thank you for the reply. Please advise on a fix or how to resolve this issue.
Thanks,
B ..
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This reply was modified 3927 days ago by BThePeep.
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Hello,
Sorry but the provided details are wrong and we cant access your WP Admin.
Best,
ThemeBurn team
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I apologize, here is the info again:
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Hi,
We will need the ftp access too, so we can make the correction.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Thank you for your assistance!
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Hi,
I am just checking into see if there is any update or news regarding this issue?
Thank you!!
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Hi,
Are you sure your, ftp details are opening site directory, because none of our changes is appearing.
Also did you try if its working with default Shoppica theme?
Best,
TheemBurn team
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Hi,
Yes, these are the correct FTP credentials. I will reload the Shoppica theme and see if it works. I will let you know what happens.
Thank you for your assistance.
B ..
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Hi,
Please let us know what is the result.
Best,
ThemeBurn team
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