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Product not found from Featured list only

ThemeBurn Support › Forums › OpenCart Themes › Shoppica OpenCart Theme › Product not found from Featured list only

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Only from the featured products that are displayed, and only from the ‘Add to Cart’ option in the featured box do I get the error when selecting ‘Add to Cart’. If I select the image, it finds the product and brings up the product page. The product id’s match, just getting the error from the ‘Add to Cart option’ from within the Featured product list.

Actually, I set up the demo for my client and the first product which I inserted does work, the 3 additional featured products that were later added by the client do not. However, there are no differences I can find regarding the products.

Thank you.

 

 
 lizgogel
March 8, 2012 at 12:39 am #6928

Hi,

Can we take a look at the website?

Thanks,
ThemeBurn team
 TB Support
March 12, 2012 at 12:55 pm #7044
 lizgogel
March 12, 2012 at 6:36 pm #7060
 lizgogel
March 13, 2012 at 2:33 am #7069

Hi,

The problem comes from the & not properly encoded into & in the redirect url, when the product has options.

Have you tried test, if the problem is present, when using the default OpenCart theme?

We will need admin and ftp access to further investigate the problem.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
March 14, 2012 at 11:57 am #7106
 lizgogel
March 14, 2012 at 7:03 pm #7120

Hi,

The problem is fixed now.

We see now, you are using a little bit older version of Shoppica (1.0.10). You can update it if you want. We released yesterday an OpenCart 1.5.2.x compatible version.

Best,
ThemeBurn team
 TB Support
March 15, 2012 at 1:56 pm #7144

Re: ‘Fixed’.

Thank you, but it’s not really fixed. Selecting the ‘Add to Cart’ option from within the featured box now finds the product page and not a ‘product not found’ result, but it doesn’t add the product to the shopping cart — the cart is empty.

From the product page a shopper can then ‘add to cart’, but the option from within the featured box isn’t adding the product directly to the cart.
 lizgogel
March 15, 2012 at 6:04 pm #7154

Follow up…

My client is happy with the fact that it’s not returning a ‘product not found’ page. I just don’t understand why — unless it ties back to what I’ve Googled regarding ‘products that require options’ to be chosen. It would seem like it should add the base price to the cart and any option would simply change the total.

Again, this is just the ‘Add to Cart’ option from within a Featured Box, and only is an issue with products that have options.
 lizgogel
March 15, 2012 at 6:49 pm #7155

Hi,

The problem you describe is a part of the OpenCart functionality. You can’t directly add a product with options to the card. This is how OpenCart is designed. You can try with the default theme too and you will get the same behavior.

Best,
ThemeBurn team
 TB Support
March 16, 2012 at 11:37 am #7182

Hi,

The problem comes from the & not properly encoded into & in the redirect url, when the product has options.

Have you tried test, if the problem is present, when using the default OpenCart theme?

We will need admin and ftp access to further investigate the problem.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

I’m having this problem at the moment with featured products (latest) on the homepage with multiple options – can you tell me what the solution was, that was found in this case?

Regards
Jon
 jonidfld
April 6, 2012 at 7:00 pm #7837

@jonidfld

This was a bug from previous versions of Shoppica. It is fixed in the latest one.

Which is your version? Have you tried to upgrade?
 TB Support
April 9, 2012 at 12:37 pm #7865
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