product page error when enable cache content

ThemeBurn SupportForumsOpenCart ThemesTechnopolis OpenCart Themeproduct page error when enable cache content

This topic has been marked as resolved.

product page error when enable cache content
“{{Theme_ProductOptionsSystemWidget_O0pd96IQ}}
{{Theme_ProductPriceSystemWidget_DAuHUM6x}} {{Theme_ProductInfoSystemWidget_OpijNfuR}}
{{Theme_ProductAddToCartSystemWidget_OrD67U4q}}

how can I fix it?

December 24, 2016 at 6:51 am #54693

Please help me…over 48 hours… no supports :(

December 27, 2016 at 4:18 am #54746

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

December 29, 2016 at 2:42 pm #54849
January 3, 2017 at 7:03 am #54931
January 3, 2017 at 7:09 am #54932

waiting… help me… :(

January 4, 2017 at 7:15 pm #55012

Hi,

We’ve tried to login using the credentials you’ve provided, but with no success. Is this problem still valid? Have you tried to clear theme cache?

BR,
ThemeBurn team

January 9, 2017 at 10:23 am #55139

I wait a long time, so I delete imformation, I will create new account for you!!! :D Please support

January 9, 2017 at 10:32 am #55144

the same account… please support…

January 9, 2017 at 10:36 am #55146

Hi,

We cannot confirm the problem locally, so please do not delete the ftp account – we will try to identify the problem on your server.

BR,
ThemeBurn team

January 9, 2017 at 10:58 am #55149
January 9, 2017 at 11:05 am #55152

Hi,

Strangely the problem disappeared after clearing theme cache. Can you please confirm?

BR,
ThemeBurn team

January 11, 2017 at 12:54 am #55296

well done, thank you for your support!!!

January 11, 2017 at 8:44 am #55325

Glad we’ve helped :)

BR,
ThemeBurn team

January 12, 2017 at 11:48 pm #55379
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.