Product pricing issue – prices change on their own

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeProduct pricing issue – prices change on their own

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Hi – I have a store running Shoppica with WP-Ecommerce. I have pricing fields for Sale Price, Premium Customer Price and Cost Price. Everything has been working fine until a few days ago.

I deleted the sale prices on all of the products because we didn’t want to run the sale anymore. The next day, a few were back on there saying some of the products were on sale! I fixed them again. A few days later, the same thing – the sale prices were back but on only a few different products. I don’t know what’s going on or how to fix it as I’m not even sure what’s going on – I am the only one with admin access. I checked to see if we had been hacked and we had not so any insight would be greatly appreciated.

Thanks so much! Great theme by the way! =)

September 19, 2013 at 1:35 am #27603

Hi,

Do you use any third party plugin to manage sales?

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

September 24, 2013 at 10:49 am #27702
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