Hi, when i reduce the image size on settings->presentation to 160 x 160 it does nothing changes, also after two days it stays the same. How can i fix that?
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Hello,
When you change the size you have to regenerate thumbnails with wordpress plugin “Regenerate Thumbnails”.
Best,
ThemeBurn team
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Hi thanx for your answer. I used the ”regenerate thumbnails” image but nothing changed. I can see the resized images in the upload folder but website still shows the 180px images..
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Hi,
We will need the website url and admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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The whole problem is that the product image is cropped in the category thumbnails and that the image is not shown 100%, like the attachment, you cant see the ties of the bicycle.
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Hello,
On which page are those products, because all images are fine it products.
Also there is JS errors on your website and tabs and slider is not working.
We will need the ftp access, to try to fix the problem.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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This reply was modified 3867 days ago by myilmazz.
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Hello,
The problems are fixed, it was Easing slider.
Best,
ThemeBurn team
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Thanx Themeburn, this is fixed now!
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Glad we’ve helped
Best,
ThemeBurn team
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