We have a problem at http://www.yoghsoap.com. When the customer refreshes the Check-out page, all the purchased items in the basket disappear after the refresh, instead of actually updating the shopping basket.
Could you please kindly look into the issue and help us resolve it?
Hi there ThemeBurn Team,
Many thanks for getting back to us. The problem is still there. When you’re at check-out but decide to change the number of items in the shopping cart. You then hit the refresh button next to the item number. The entire page disappears and shows a completely white, blank screen.
This is what I just got – please see the attached screenshots 1 and 2.
Thanks and best wishes,
Dear ThemeBurn Team,
We are delighted – thank you so much!!
I don’t know whether it’s related but now the English version of our website is gone, not accessible.
So I cannot test the Refresh function on the English version.
Could you please confirm that the problem is fixed on both?
Thank you Support Team! The problem is that the English version isn’t accessible any more.
We don’t know what happened. It’s in the back office but not live online and we can’t switch from the BG version to the EN one.
Would you happen to know what’s wrong?
Many thanks again for your great help!
There are no problems with the English version. The problem is (was) that the logo row overlaps the language switcher and it is not clickable. We’ve touch the header a bit and now everything should be OK.
P.S. If you like Organie, we will be happy to leave your review and rating in ThemeForest rating section: