Related Products inside Tab/Accordion NOT mobile friendly

ThemeBurn SupportForumsOpenCart ThemesBurnEngineRelated Products inside Tab/Accordion NOT mobile friendly

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We’re seeing an issue using BurnEngine v1.1.5 where related products inside of a Tab/Accordion are not scaling correctly in relation to viewport sizes.

For us, this is occurring on product layout but other layouts may be affected as well.

November 21, 2016 at 9:44 pm #53483

It also seems that when you hover over any product that is part of this related products grid listing, it generates 3 errors that fall under:

Uncaught TypeError: Cannot read property ‘startAutoplay’ of null… common.js:1049

Thanks!

November 21, 2016 at 9:47 pm #53484

Hi,

Can you please provide a live example?

We’ve tried to provoke this problem locally, but we never succeeded.

BR,
ThemeBurn team

November 24, 2016 at 9:33 am #53581

@TB Support

Our website stays in maintenance mode currently, but you have my email address. Please send me an email and I will get you some admin credentials and a URL that you can see this problem in action.

Happy Thanksgiving!

November 24, 2016 at 4:16 pm #53612

Email sent.

BR,
ThemeBurn team

November 28, 2016 at 4:02 pm #53755

@TB Support

We haven’t heard anything back from you about the issue reported here or the issue with multiple product images on the page.

Do you have any feedback yet?

Thanks!

December 6, 2016 at 9:55 pm #54046

Hi,

We’ve checked your website and:

1) There was an incorrectly set column width for smaller screens that was messing container width calculation. We’ve set it ot 1/1 (100%)

http://i.imgur.com/yIaEAAR.png

This fixes slider and products per row placement.

2) There are problems with “Optimize JS” alone and with combination with “Defer JS” and “Minify”. These are caused by modifications, since we cannot confirm problems locally. We could take a deeper look, but can you please resend ftp access.

BR,
ThemeBurn team

December 9, 2016 at 1:47 pm #54161

@TB Support

I missed your follow up email, if you’re still willing to take a look at this for us, I have sent you an email.

Thank you,
Brett

December 20, 2016 at 3:34 am #54496
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