Hi,
When i remove Company ID and TAX ID under Admin -> Sales -> Customers -> Customer Groups. The fields are still visual on the registration page. Why do. They not go away? Could you fix this?
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Hi,
All optional fields that can be enabled/disabled from Sales > Customers > Customer Groups are working fine with the latest Shoppica. Which version is yours?
We may need to have a look at your website front and administration panel.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hi,
I also need help with this. I have read all the threads relating to this including the ones on opencart forum, but still can’t fix this. I can only follow the intructions up to going to system/settings/my store name/edit/options tab. The instructions then tell me under account heading check radio boxes, but I don’t have an account heading here.
I am using opencart 1.5.4 and the latest shoppica 2.2.1
I would really love some help with this if anyone knows how to fix it with my version.
Thanks,
Marin
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Hi Marin,
Can you please, describe your problem in details? Is the problem appearing, when using the default theme?
We will have to take a look at your website for sure. We will need admin and maybe ftp details as well.
Best,
ThemeBurn team
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Hi,
I basically want to just get rid of the company ID and Tax ID fields all together in account registration and also for guest checkout. Right now they are there with a red asterix indicating that it is a required field to enter. It also happens when I switch to default theme.
Let me know if you still require any more details.
Thanks very much.
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Hi Marin,
We’ve checked your Shoppica template files and everything seems fine. We’ve tried to activate the default theme and the fields are still there, which means that this is not a theme related error.
Unfortunately, we can’t go through your whole website, so our suggestion is to reinstall the whole website again.
Best regards,
ThemeBurn team
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