This topic has 2 voices, contains 4 replies, and was last updated by ondetto 3329 days ago.

Shipping error in checkout

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Hi, I am getting a “Warning: Shipping method required” error in the checkout. This happens almost every time when I try to register a new account when checking out. The error does not seem to occur when I use guest checkout or log in as an existing customer. The available shipping methods are displayed fine in the checkout, and I can select them through the radio buttons, but when I then click on “continue”, the error shows and does not let me proceed. I am using weight based shipping through the default Opencart module, only for Australia and New Zealand. The error does not seem to occur when I switch to the default Opencart theme. I am using version 1.2.4 of the Pavilion theme with no modifications. The link to the website is http://www.sacredliving.com.au Thanks for your response.	ondetto
March 16, 2015 at 6:12 am #39271
Hi, Can we get access to your administration area? Unfortunately, we are not able to reproduce the problem locally. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support
March 17, 2015 at 3:32 pm #39372
Hi, please see admin login details below. Do you need FTP too? After further investigation I wonder if there is some conflict because I have set up the weight based shipping module without using actual weight – I have set it up to be used as multiple flat rates according to this tutorial http://www.opencartnews.com/tutorials/how-to-use-opencart-weight-based-shipping-for-multiple-flat-rates/ I have done this before with different themes and didn’t have a problem with this setup, but maybe there is some sort of conflict in this case. I also tried a hack which seems to fix the issue but is probably not a great solution. If I comment out line 142 in catalog/controller/checkout/shipping_method.php, it seems to work – but might cause other issues. This basically takes the validation off the shipping method. I also use an extension that removes the weight from the shipping information in the checkout (http://www.opencart.com/index.php?route=extension/extension/info&extension_id=9233). I tried removing this extension, but the error still occurred. Thanks for your help.	ondetto
March 18, 2015 at 1:18 am #39389
Hi, I just tried posting my response but not sure it went through, so here it is again: I wonder if it is to do with the fact that I am using the weight based shipping module as a multiple flat rate setup (according to this tutorial: http://www.opencartnews.com/tutorials/how-to-use-opencart-weight-based-shipping-for-multiple-flat-rates/ Maybe there is some kind of conflict if there are 2 options with the same weight of 0? I have tried a fix through removing the validation of the shipping method by commenting out line 142 in catalog/controller/checkout/shipping_method.php. Not sure if this impacts on anything else though as it is a bit of a hack… It seems to solve the issue though so I could use that if all else fails. Thanks for your help.	ondetto
March 18, 2015 at 1:29 am #39390
Hi guys, I am not sure if you received my response with the login details. I tried to send it several times but it is not coming up in the forum. The store is being launched tomorrow so I ended up implementing the hack of the catalog/controller/checkout/shipping_method.php file that I mentioned in my previous message. If you do find a better solution, please let me know. Thanks.	ondetto
March 20, 2015 at 1:13 am #39453

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