This topic has 2 voices, contains 3 replies, and was last updated by  TB Support 4286 days ago.

Shoppica 2 is not properly installed/configured

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ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › Shoppica 2 is not properly installed/configured

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I have followed the installed exactly (all files including the index.php file) with a new installation of OpenCart.  I am receiving the dreaded “Shoppica 2 is not properly installed/configured” error message.  I have confirmed all files are uploaded, the extension is installed properly, and the correct TB line has been inserted in the index.php file.

Default OpenCart theme works just fine.

Shoppica Theme version 2.1.3

OpenCart version 1.5.3.1
 bhafer
August 17, 2012 at 10:02 pm #12601

Hi,

We will need your website, ftp and admin access, so we can take a look.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
August 20, 2012 at 3:00 pm #12709

Hello, to access my site you need….

Thanks for the help!
 bhafer
August 20, 2012 at 7:32 pm #12761

Hi,

Is the problem still valid? We can see a working Shoppica, when following the link you have posted.

P.S. Generally, we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Best,
ThemeBurn team
 TB Support
August 24, 2012 at 4:45 pm #12919
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