Sticky Header not really responsive

ThemeBurn SupportForumsOpenCart ThemesTechnopolis OpenCart ThemeSticky Header not really responsive

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Hi,

When I shrink the browser window (also on my tablet) the sticky header moves to the right of the page. Also the rows from the header are not centered anymore. How can I fix that?

I attached 3 screenshots.

Thanks!

September 29, 2018 at 1:34 am #65633

Hi,

Unfortunately we cannot see any images attached. Please use ZIP or JPG files up to 2mb. Besides screenshots, we will need to check the live website (and admin access).

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

October 1, 2018 at 10:46 am #65648

Hi,

I attached the zip file again.

Thanks.
BR,
Andrei

  • This reply was modified 75 days ago by  adyk666.
October 1, 2018 at 8:10 pm #65663

Hi, any news? thanks.

October 9, 2018 at 12:40 pm #65781

Hi,

Sorry for missing your topic.

Your first problem can be fixed with a theme update, but anyway here is a quick fix:

1) Add these styles from the Theme CP > Theme Settings > Custom > Custom Stylesheet text field:

@media (max-width: 1280px) {
  #sticky_header.tb_sticky_width_fixed {
    left: 30px !important;
  }
}
@media (max-width: 768px) {
  #sticky_header.tb_sticky_width_fixed {
    right: 10px !important;
    left: 10px !important;
  }
}

2 & 3) We’ve tried to login but with no success. Also, have you removed the text from the screenshots?

BR,
ThemeBurn team

October 15, 2018 at 3:48 pm #65828

Hi, I just updated the theme and changed the login info. You should be able to login now. I didn’t edited the screenshots. Can you check please? Thanks.

October 15, 2018 at 4:20 pm #65831

Hi,
after update it looks like every product page loads much slower.
Can you check please? Also there is still problem with the sticky header.
Thanks.

October 18, 2018 at 7:55 pm #65860

Hi,

1) We’ve removed some old CSS code and the sticky header is working fine now:

https://i.imgur.com/wif4Hl8.png

2) About product page load time, we had decent times with all pages but those with product options. We will inspect the difference closely and will update you.

BR,
ThemeBurn team

October 26, 2018 at 4:03 pm #65901

Hi,

thanks for the sticky header.

Any news about the loading time? The conversions dropped and now black friday is coming…

Thanks.

November 6, 2018 at 9:39 pm #65983

Hi,

After some test, we’ve identified the cause of slow loading – it is lazyloaded images in product description. Having many images to be wrapped with the lazyload markup is a time consuming process and system blocks do not have cache. We will try to provide a solution, but the only thing you can do at the moment is to disable image lazyloading.

BR,
ThemeBurn team

November 6, 2018 at 10:46 pm #65984
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