This topic has 2 voices, contains 3 replies, and was last updated by TB Support 2472 days ago.

Subscribe newsletter button is not working on mobile device

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Hi, The subscribe newsletter button is working fine in desktop. But once I open it on the mobile device (tested on multiple mobile phone), the subscribe button is not working after I press it. Nothing happen after pressing the button. (Except the button turned black). Please take a look at the attached screenshot. Please advice how to resolve this issue. Thanks	macmillank
July 18, 2017 at 3:21 pm #60469
Hi, The problem comes from the browser cross domain origin policy. Your configuration url is site.com and some mobiles (iPhone e.g.) always opens the http://www.site.com version. Since we use the default routing generators Newsletter block requests a non www url from www domain (a cross domain request). Your solutions would be to: - Redirect http://www.site.com to site.com or - Open `system/vendor/BurnEngine/extension/newsletter/catalog/view/template/widget/newsletter.tpl` and replace: `<?php echo $tbData->url->link('newsletter/subscribe'); ?>` with: `index.php?route=newsletter/subscribe` BR, ThemeBurn team	TB Support
July 20, 2017 at 12:24 pm #60502
Thank you. The issue has been resolved as you advised.	macmillank
July 21, 2017 at 3:56 am #60524
Glad we’ve helped BR, ThemeBurn team	TB Support
July 21, 2017 at 9:40 am #60525

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