This topic has 2 voices, contains 6 replies, and was last updated by TB Support WP 3834 days ago.

Template does not display properly

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Hi there, I’ve just purchased your theme from themeforest.net, and I’ve noticed that after installing the theme, it doesn’t show the template as it should be. Even after importing some demo-content, it still doesn’t work properly We’re running a WordPress 3.7.1 version (standard the latest version on our servers) Here you can see what I mean: Can you help me please? Regards, Sander Vissers info@startsterk.nl	SanderVissersWebdesign
November 5, 2013 at 2:30 pm #28674
Hi, There is problem with the styles. We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
November 5, 2013 at 5:16 pm #28681
Hi, Thanks for your quick response. Below you find the logins you asked for, Regards, Sander Vissers	SanderVissersWebdesign
November 5, 2013 at 5:23 pm #28682
Hello, The problem is that you must enable access to this file: `http://www.cvloket.nl/wp-content/themes/shoppica/css/screen.css.php?v=1.3.0&is_mobile=0&is_touch=0&type=page&varid=1&key=5278e7ba3258f`. It may be disabled from your hosting or site config. Best, ThemeBurn team	TB Support WP
November 5, 2013 at 9:21 pm #28693
Hello, We find where is the problem. There is following code in your .htaccess file in wp-content: `<Files *.php> deny from all </Files>` We removed it and everything is working fine. Best, ThemeBurn team	TB Support WP
November 5, 2013 at 9:22 pm #28694
Hi, Thanks for your affort! It works great now! Regards, Sander Vissers	SanderVissersWebdesign
November 6, 2013 at 4:21 pm #28719
Glad, we’ve helped. If you like Shoppica and our support, we will appreciate your rating at ThemeForest Best, ThemeBurn Team	TB Support WP
November 7, 2013 at 6:03 pm #28771

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