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Hello,
I installed the theme and everything was running good until I tried to install the extensions which are part of the theme. First I installed the SEO pack and everything was ok but when I tried to install Opencart Performance + it showed a mistake and some scripts appeared on my screen. I can access now only the theme options but nothing else. When I press somewhere else it shows a blank page. Also I don’t have access to my webpage onlinebebe.net
Can you help please.
Thank you in advance,
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Hi,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hello,
Here are my details:
Thanks a lot,
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I just saw I cannot access the admin panel and the website at all.
Thanks,
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Can you provide us with FTP username too ?
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Hello,
Sorry about that.
it is
Thanks,
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Hi,
I am still waiting the problem to be resolved. Can you please check what is going on because I am loosing money. THe second day is ending now without any access to my shop.
Thanks,
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Hi,
some of your system files were not uploaded correctly. Be sure to alwas use ‘binary’ file transfer in your ftp client. We re-uploaded the files and everything works now.
Regards,
ThemeBurn team
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Hi,
Thanks for your help.
Best wishesh,
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Glad we’ve helped 
BR,
ThemeBurn team
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