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Uno Slider image doesn’t refresh on Frontend when changed in Backend

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Uno Slider image doesn’t refresh on Frontend when changed in Backend

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Hi,
I’m using the uno slider on the homepage my website which worked well so far but must admit I had only rare changes once in a while. Currently I’m running daily changing promo banners. I manually change them in the backend every night for the next day. Now I have extreme troubles because they don’t refresh on the frontend! Sometimes I’m lucky and it takes only the night and a few hours, sometimes there’s no change for a whole day or it doesn’t refresh at all! This is really difficult for me as I don’t see a solution and it is bothering the business! I’ve of course already tried to empty the cache but this doesn’t solve the problem…

Do you have a solution for this issue?

Thanks, Florian

http://www.diezwergenkiste.at

currently running on WordPress 3.5.1. and Shoppica WP theme version 1.2.2
 flofe
December 13, 2013 at 2:13 pm #29447

Hello,

Do you use any caching plugin?

Best,
ThemeBurn team
 TB Support WP
December 14, 2013 at 7:31 pm #29466

Hi,
yes, I’m using WP Super Cache…
BR, Florian
 flofe
December 17, 2013 at 1:27 pm #29536

Hello. Sorry to jump on your thread. I am having the same issue too! No I don’t use a caching plugin. – GLT
 georgelovestoast
December 17, 2013 at 2:12 pm #29538

Hello,

@flofe, please disable you cache plugin or clear cache after each change.

@georgelovestoast, We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
December 18, 2013 at 10:29 am #29567

Hi,
I’ve already disabled the Cache Plugin yesterday and claer cache always after chaning the image but it still doesn’t refresh… :-(
Any other suggestions?
Thx, Florian
 flofe
December 18, 2013 at 10:43 am #29568

Thanks…
 georgelovestoast
December 18, 2013 at 12:37 pm #29569

Hi – is there any further development on this issue? We’ve just launched the shop part of our site and would love for this feature to work asap! Thanks
 georgelovestoast
December 20, 2013 at 7:59 am #29607

Hello,

Are you sure, there is no browser cache?

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
December 21, 2013 at 5:11 pm #29625

Hi,
I’m pretty sure but pls have a look… I’m glad about any help!

Thx, Florian
 flofe
December 21, 2013 at 11:49 pm #29627

Hello,

We just checked and there is not any cache. It may be browser cache. Try to reload your website with CTRL + F5 after changes.

Best,
ThemeBurn team
 TB Support WP
December 27, 2013 at 2:43 pm #29660
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