Hello again!
there is no connection between my paypal account and the shop.
Clients tell me tehy could not pay via paypal.
I see i the woocommerce settings there is no many options to verify this.
Any help?
By the way, I did not understand at all the order by numbers in muy listing prodcuts.
I have tried in my shop page and there is no movement.
I suggest, for future updates, to develope the way to classified products at your theme, after all is a shop.
Thank you in advance
Regards
ANA BELTRÀ
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Hello,
Did you configure correctly the paypal payment in woocommerce settings?
About the ordering, Woocommerce is working with products not the theme, but we will think of any improvement.
Best,
ThemeBurn team
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Hello,
I thought I did it correctly, but I see that something i did wrong.
Apparently it seems very easy.
There is no option to write the API signature?
I think is no working because of that.
Looking to hear from you
Regards
ANA
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Hi,
We will need the website url and admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hello,
Thank you for your reply.
About the paypal account I quit the sandbox prove. I think that was the problem.
Any way if you can check if it os right and ok, I really appreciate.
If you can, also, check what I am doing wrong about the ordering products, I appreciate twice )
Here you have the account
Regards
ANA
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Hello,
Everything looks fine. If you want to make live payment you have to disable paypal sandbox
Best,
ThemeBurn team
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Thank you!
I finally resolve the payment via paypal and the order of the products adding the element “products by categories”.
Can we update the theme?
Regards
ANA BELTRÁ
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Hello,
Which version of the theme you are using? If you didnt made any changes to theme, you can update to 1.3.0.
Best,
ThemeBurn team
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Hello,
I am using 1.3.0 shoppica.
Can I update wordpress and woo commerce?
Regards
ANA BELTRA
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Hello,
Yes you can update it. (Dont forget to make a backup.)
Best,
ThemeBurn team
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Hello,
I am trying to add the right sidebar to my page and nothing happends after ” swith on” the sidebar option in the theme option and trying in the widget area.
I don’t know what more can I do.
Could you please give a a guide.
I read twice the guide installation
Regards
ANA BELTRA
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Hi,
We will need the website url and admin access, so we can check. Also post link to the page with the problem.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hello,
thank you for your reply.
Thanks
ANA
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Hello,
I send a message with user and password in order to check what is wrong with the sidebar settings.
Thank you in advance for your help
Regards
ANA BELTRA
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Hello,
my sidebar does not appear even when I swith on in appearance in the layout and in the store layout
here you have the information to help me:
Regards
ANA
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