This topic has 3 voices, contains 7 replies, and was last updated by TB Support 2663 days ago.

upgrade oc and theme trouble installing BurnEngine

Tagged: BurnEngine, loading, upgrade

This topic has been marked as resolved.

I have updated opencart from 1.5.5.1 to 2.3.02. I updated vqmod. I updated shoppica theme. Burn Engine is not working – seems like it is not installed correctly/completely. I reuploaded the folders one at a time – and it looks like i have all the files in place. I see burn Engine in dashboard with broken icon, when I click on anything – it says “Loading…” never finishes. If you want to see the site, please send me your ip number – as it is in development and only specific ips can see it. Please advise.	edebe
December 30, 2016 at 4:13 am #54866
Hi, We’ve sent you the IP on your email address. Please share your server details here (admin and ftp). You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
January 4, 2017 at 5:52 pm #54988
	edebe
January 4, 2017 at 7:50 pm #55017
Hi, There is a `.htaccess` file in `system/vendor/BurnEngine/` that was missing in your installation (you can check theme package). We’ve put it for you and now CP loads fine. Can you please confirm? BR, ThemeBurn team	TB Support
January 6, 2017 at 11:49 pm #55113
okay, I see the themeburn now – thank you.	edebe
January 7, 2017 at 12:29 am #55114
Glad we’ve helped. BR, ThemeBurn team	TB Support
January 9, 2017 at 2:34 pm #55194
	ester
January 10, 2017 at 1:42 pm #55254
@ester We’ve explained the cause of the problem a few posts above. If you’ve tried to re-upload `system/vendor/BurnEngine/.htaccess` and theme control panel is still not loading, please open a new topic and provide access details (admin and ftp), so we can check. BR, ThemeBurn team	TB Support
January 10, 2017 at 4:48 pm #55264

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