URGENT: Getting TypeError: $(…).fotorama is not a function, how to fix?

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I have started getting TypeError: $(…).fotorama is not a function error and image has stopped showing up on product page.

I need resolution urgently as my store youorganic.in is live.

March 20, 2016 at 9:47 am #45648

Hi
I just wanted to tell you that I tested your site and it looks great! and seems to work flawlessly. Tested a ton of the product pages with no errors and the product images came up every time.

Don’t know if you or themeburn were able to fix it or if it was a browser glitch, but it seems to be working now.
Cheers

March 20, 2016 at 12:50 pm #45650

Hi,

We’ve checked your website, but haven’t been able to get this problem. Is this issue still valid?

BR,
ThemeBurn team

March 21, 2016 at 11:57 am #45669

Somehow got fixed previously, no idea how exactly.

However issue reappeared now and me and my customers are enable to see the product image

April 9, 2016 at 2:15 pm #46362

Is it something to do with cloudflare?

April 9, 2016 at 2:17 pm #46363

Hi,

We’ve refreshed your website lots of times on several different machines, but could not get the javascript error.

Unfortunately, such issues are hard to find by just refreshing. You need to catch the exact steps that cause this disappearance, or at least some actions of yours that increase the chance.

BR,
ThemeBurn team

April 12, 2016 at 12:03 pm #46463
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