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Hallo,
I find it that when I creat a custom varient that includes words and not numbers in the product data section, It doesnt show at the dropdown product menu in the website. Works fine with other templates or when I add the attribute in the attributes dedicated menu beforehand.
The site in functioning but I would still appreciate if you could please sheck it out…
Thank you!
Hadar
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This reply was modified 4013 days ago by
 Hadar_r.
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Hi,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hello, Thought it was an issue of pre-created varients but I was wrong. Now they just vanish without warning and the product text gets messy too..
My details:
Thanks for the help!
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You could see the poster product as an example…
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Hi,
We will need admin details too, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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U mean WP dashboard?
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This reply was modified 3994 days ago by Hadar_r.
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Hello,
We just recreated variations for product “Exhibition Promotion Package” and everything is working.
Can you check please.
Best,
ThemeBurn team
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Sorry but tried to edit the product, add copy numbers (as we need in most products). Got bugged again. Am I doing something wrong?
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This reply was modified 3993 days ago by Hadar_r.
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Hi,
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums! Best,
ThemeBurn team
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I have and I am doing so correctly. It seems to work fine for a while but later on or after I edit the text its wrong again. For example, the posters dont show 100 copies Large sized – even though it appears in the system.
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Hi,
We tested and it is working okay, do you remember what changes you made when this happened?
Best,
ThemeBurn team
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No Idea… Tried to track random actions a full hour, nothing specific came up.
I did saw that in some cases deleting all variants and re-defining them helps, but I cant rely on that. At the moment manages to get most of the products to work but I feel like it could vanish any moment. I also notices that in some case, like in
I can see for a split second the variants and then they disappear, though still appearing right in the system. This happens in all browsers…
This is a very peculiar problem… Its getting really problematic for us, we would really appreciate a solution… Any information I can add, just let me know.
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This reply was modified 3982 days ago by Hadar_r.
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Hello,
The problem is fixed, sorry about the delay but it was hard to localize it. The fix will be included with coming patch.
Best,
ThemeBurn team
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Thank you!
We had some custom made changes and widgets that seemed to have disappeared. I am sure they didn’t cause the bug since it was there way before, but would appreciate knowing what files you modified so we could re-upload them without anything overlaping and causing any further problems.
Hadar
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Hello,
Attached is patch with the fixed verision. File which we edited is themefolder/woocommerce/single-product/add-to-cart/variable.php
Best,
ThemeBurn team
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