This topic has 2 voices, contains 7 replies, and was last updated by TB Support WP 3826 days ago.

Visual composer and sidebar are not working.

This topic has been marked as not resolved.

Hello. Purchased Shoppica from themeforest. Installed. Sidebars and visual composer are not working at all. What’s the reason?	andreylipen
November 17, 2013 at 2:26 pm #28930
Hi, We will need the website url and admin access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
November 18, 2013 at 5:41 pm #28978
Hello! Thanks for the help!	andreylipen
November 18, 2013 at 8:30 pm #28985
Hello, Are you sure you uploaded all files to ftp? There is error in javascript, this is why you have problems with Visual Composer. We will need the ftp access, so we can check what can be the problem. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
November 20, 2013 at 3:00 pm #29023
Hello. I’ve installed everything. This reply was modified 3831 days ago by andreylipen.	andreylipen
November 20, 2013 at 3:49 pm #29033
Hello, Everything should be fine now. We edited following file: `shoppica/library/admin/functions/functions.interface.php` Best, ThemeBurn team	TB Support WP
November 22, 2013 at 10:59 am #29068
Hello! Now it’s working. Thanks for help. Now I do not regret buying this theme. THANKS!	andreylipen
November 22, 2013 at 11:15 am #29078
Glad we’ve helped Best, ThemeBurn team	TB Support WP
November 25, 2013 at 10:06 am #29131

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.