I have been trying to update and add new items and add a page and when I try to use Visual Composer it is not adding any layouts like 1/2 and such. And the pages and product pages I had visual composer on now don’t show the visual composer areas on the backend to edit them. The content is showing on the front end. For the backend I just see a broken image and “Loading, please wait…” I have not added any new plugins or anything since I last used the website so I do not know what has caused this to happen. I have tried this on several browsers.
I need to do updates very soon, like today, though for a new promotion of products. The login details are below. I hate having to rush like this but I did not forsee Visual Composer not working since last time I did updates. The only thing that has changed was when I asked about the twitter widget not working and you looked into that with my login details and tested it and said it was because of symbols used in the tweets. I don’t remember you saying you did anything else that could cause visual composer not to work.
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I am able to see the vc shortcode in the classic view in text so I am able to copy and edit new products that way. So not as huge of a rush for you to take a look at the pesky visual composer. I have to add a page or two as well but I can do that without visual composer for now. Keep me posted after you take a look. Hopefully it is something basic that I am not thinking of.
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Hello,
Please update your WordPress to Version 3.8 and check if it will fix it. The problems is JS Error.
If this doesn`t help we will need ftp access.
Best,
ThemeBurn team
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