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Website Unavailable When Pavilion Theme Activated

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ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Website Unavailable When Pavilion Theme Activated

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HI, I’ve had your theme working for a while now but all of a sudden it stopped my website. The home page won’t load and logging is incredibly slow. This all changes though if I change the stores theme back to default. I can’t see it but I’ve been told by my host that the message displayed is:

There theme module has not been installed. Please, enter the admin area and install CP module.

I’m not really sure what I need to do to fix this problem.
 Alex Johnson
September 15, 2015 at 7:24 am #43156

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
September 15, 2015 at 9:50 am #43159

Ok Thanks. I’ve just managed to fix it. All I did was login and enter the CP and clear the cache. Thanks
 Alex Johnson
September 15, 2015 at 10:30 am #43167

Glad everything is OK.

BR,
ThemeBurn team
 TB Support
September 15, 2015 at 11:03 am #43170
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