When use "Chrome", cannot add the product to cart

ThemeBurn SupportForumsOpenCart ThemesShoppica OpenCart ThemeWhen use "Chrome", cannot add the product to cart

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Dear TB,

There is a problem, when I try to use Chrome to add the product to shopping, when click on the Add to Cart nothing appear. And I try to use Firefox or IE , it works normally.

My site: http://www.jumbochoice.com

Regards,
Prasan T.

February 29, 2012 at 5:33 pm #6651

Hi,

We’ve checked your website and it seems that Chrome doesn’t append the notifications in the html. The responses to the server however, are sent and received successfully.

We see you have put a lot of extra javascript and maybe there is some conflict with the notify popup. The problem is that we don’t get any conflict message. The only thing that you could do here, is to start removing the additional plugins one by one to find out, which is causing the popup disappearing.

Best,
ThemeBurn team

March 6, 2012 at 10:27 am #6853

Dear TB,

OK, but one more problem, when using Google Chrome, on the checkout process, it’s unclick so the customers cannot go on the checkout process.

Regards,

March 14, 2012 at 8:58 am #7088

Hi,

a strange thing happens on the chrome browser. The following chunk of code is added at the end of the page, after the closing tag:

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This is causing invalid html markup, which breaks the ajax requests on chrome. You are supposedly using a custom extension for some kind of ‘url tracking/search engine submission’, which causes the issue on chrome. Try to disable it to see if the problem persists. I guess you would have problems with the default theme also.

Regards,
ThemeBurn team

March 18, 2012 at 6:30 pm #7257

How to find that code? Just view source? why I can’t find it.

Please advice.

Regards,
Prasan t.

March 18, 2012 at 6:44 pm #7261

I found it!

Many thanks for your help.

Regards,
Prasan T.

March 18, 2012 at 6:55 pm #7264

Glad everything works now, mate :)

Best,
ThemeBurn team

March 19, 2012 at 10:14 am #7302
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