This topic has 2 voices, contains 9 replies, and was last updated by  TB Support 2678 days ago.

While switching Language problems occur

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › While switching Language problems occur

This topic has been marked as resolved.

I have problems when switching between languages, the cart is showing the wrong language

1 open shop in default language, in my case Dutch
2 Select different language from language selector
3 Choose product and add to cart
4 Go to check out and then the cart is shown in Default language of the store

If I switch between languages and back to english, my cart is in English again

I tried to repeat the product with a standard installed OpenCart instalation and the problem is not there

Is this a bug or Am i doing something wrong

please see video attachment for extra explanation
 zohlandt
November 30, 2016 at 12:35 pm #53859

anyone seen this posting?
 zohlandt
December 5, 2016 at 7:44 pm #54008

Hi,

We are sorry, but we’ve somehow missed this topic. We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
December 7, 2016 at 2:47 am #54069

okay,

the asked info is:

Thanks in advance

  • This reply was modified 2697 days ago by  zohlandt.
  • This reply was modified 2697 days ago by  zohlandt.
  • This reply was modified 2697 days ago by  zohlandt.
  • This reply was modified 2697 days ago by  zohlandt.
 zohlandt
December 8, 2016 at 2:17 pm #54129

Is it allready clear what the problem could be? I’m starting to loose faith here. It has been 10 days now since I asked for support on this.

  • This reply was modified 2695 days ago by  zohlandt.
  • This reply was modified 2695 days ago by  zohlandt.
 zohlandt
December 10, 2016 at 1:46 pm #54215

Hi,

Your topic has not been ignored. We are sorry for keeping you waiting but sometimes there are problems that require more time to get resolved and this is one of them.

BR,
ThemeBurn team
 TB Support
December 14, 2016 at 12:58 am #54272

Hi,

Thanks for your respons. So this is acknowledged as a problem? It is not something I’m doing wrong?

I fully understand sometimes things can take longer of time, but I found myself still in the stage, maybe it was something else going wrong.

best regards

JM
 zohlandt
December 14, 2016 at 10:10 am #54304

Hi,

sorry for the delay, but this issue appeared to be tough one. Anyway, we fixed on your server it and we will also supply the fix with our next theme update, so you don’t have to worry when upgrading.

Thanks for your patience!

Regards,
ThemeBurn team
 TB Support
December 14, 2016 at 10:33 am #54306

Hello,

Somehow I overlooked your reply. Somehow I didn’t see the email. That’s why I didn’t reply yet because I was waiting. As I thought the whole language problem was one problem I didn’t mention that when you start a Search for products that don’t exist, the webshop also Goes back to the default language.

So put the store in English, search dor ‘gsgsgs’ and the result Will tell you in dutch it couldn’t Find anything
 zohlandt
December 22, 2016 at 12:37 am #54603

Hi,

we fixed this issue too.

Regards,
ThemeBurn team
 TB Support
December 27, 2016 at 4:48 pm #54752
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