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Woocommerce Downloads File Name on View Orders Page

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Woocommerce Downloads File Name on View Orders Page

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Hi,

I have installed the Shoppica theme in my woocommerce site but after I purchase a downloadable item and visit the “View Order” page it only shows “Download file →” under the product name.

How do change it so that it shows the file name after “Download file →” ?

Also why is the “Available Download” tab all jumbled up when you have the amount of downloads remaining showing?

Is there a way go get the “Available Downloads” in a table or similar layout to the “View Orders” page?
 nislam
August 13, 2013 at 7:47 pm #26545
 nislam
August 14, 2013 at 10:30 pm #26576

Hello,

We are fixing this problem and when we are ready we will send you a patch with the fix.

Best,
ThemeBurn team
 TB Support WP
August 14, 2013 at 10:40 pm #26580

Thanks for the reply.

Do you have any idea when you can send me the patch? as my main site is now ready to launch and I only need these issues fixed.
 nislam
August 14, 2013 at 10:45 pm #26583

Hi,

On which page you have this:
Also why is the “Available Download” tab all jumbled up when you have the amount of downloads remaining showing?

Also for the “Download file →” you can get only product name but not file name.

Best,
ThemeBurn team
 TB Support WP
August 19, 2013 at 10:30 pm #26720

Thanks for the reply.

I don’t understand, I was told a previous reply that you were working on a fix and will send me it when it is ready.

Woocommerce shows you the attachment name by default.

Please login to the test site posted above and check the “View Order” page as stated above and then when you click on the order you can see that it shows the file name when you select “Twenty Twelve” as the theme.

The jumbled up “Available downloads” page can be viewed by visiting “My-Account” and then selecting “Available Downloads” TAB after you log in to the test site.

The available download should be in a nice table like “Twenty Twelve” theme.

Please see attachment for “”Twenty Twelve” as the them” theme.
 nislam
August 20, 2013 at 5:07 am #26727

Hi,

Attached is patch with the File name.

We dont see any problems under “Available downoads”.

Best,
ThemeBurn team
 TB Support WP
August 20, 2013 at 4:52 pm #26778

Thank you for the patch,

I have applied the patch but it is still not showing the file name next to “Download file →”.

It is only showing “Download file →” and nothing beside it.

Can you please check the test site i have posted above and have a look at the “view orders” page.

I have attached a screen shot of the page with the patch applied.

Also the “Available downloads” tab on “my-account” page has not been fixed.

When I view “My Account” on “Twenty Twelve” theme it shows the “downloads remaining” on the righthand side and the product name of the left but on the Shoppica “Available “downloads” tab it show both together on the left hand side (SEE PICTURE ATTACHED)

Can the Available downloads look like the “Twenty Twelve” theme?
 nislam
August 21, 2013 at 10:17 am #26804

Hi,

We will need the website url, admin and ftp access, so we can check about the patch.

You can use hidepost to share private information with the support staff.

About the table with downloads, unfortunately, this is not a trivial modification and could not be covered by the free support offered by this forum.

Best,
ThemeBurn team
 TB Support WP
August 21, 2013 at 3:35 pm #26819
 nislam
August 21, 2013 at 9:29 pm #26839

Hello,

The patch is not applied to installation, please upload the patch via ftp client.

Best,
ThemeBurn team
 TB Support WP
August 22, 2013 at 10:37 am #26854

Hi,

Sorry I applied the patch to my main install and it did not work.

I have now uploaded the patch via FTP to the test site mentioned above.

Please check via FTP as it is still not working.
 nislam
August 22, 2013 at 9:42 pm #26880

Hello,

We dont know how you applied the patch but there was no change. We uploaded it now and everything should be okay.

Best,
ThemeBurn team
 TB Support WP
August 23, 2013 at 6:09 pm #26892

Hi,

Can you please tell where you uploaded the patch and how you applied it as I need to apply it to my main install.
 nislam
August 23, 2013 at 6:32 pm #26896

Hello,

You have to upload files to your theme folder not your install folder.

Best,
ThemeBurn team
 TB Support WP
August 26, 2013 at 11:59 am #26952
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