Your shopping cart is empty error when trying to checkout

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeYour shopping cart is empty error when trying to checkout

This topic has been marked as not resolved.

Your shopping cart is empty error when trying to checkout (woocommerce)

please help me in this regard plz take a look at demo

go to shop tab i have inserted one demo product there

 

http://www.digiwatchsystems.com/

 

 

 

 tnawaz
February 23, 2013 at 11:55 pm #19309

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

February 24, 2013 at 11:18 pm #19334

Hello, to access my site you need….

Thanks for the help!

 tnawaz
February 25, 2013 at 12:13 pm #19386

Why not replying me? i m waiting

 tnawaz
February 25, 2013 at 8:24 pm #19431

Hi,

We didn`t find a solution yet, when we find we will post it here.

Best,
ThemeBurn Team

February 25, 2013 at 8:34 pm #19432

I have shared all details you demanded!

you people designed and developed the theme yet you didn’t find any solution? kindly let me know why cart goes empty while checking out please i need it to be resolved as soon as possible sir…

  • This reply was modified 4079 days ago by  tnawaz.
  • This reply was modified 4079 days ago by  tnawaz.
 tnawaz
February 25, 2013 at 9:29 pm #19439

Hello,

This problem is not related to our theme, your hosting is not properly configure for sessions.

Please read following articles, and contact your hosting provider:

http://support.grabaperch.com/index.php?pg=kb.page&id=78

http://www2.netfirms.com/knowledgebase/beta/article.bml?ArticleID=1290

When sessions.save_path is not set correctly you store any sessions, and cart is working with sessions.

Best,
ThemeBurn Team

February 25, 2013 at 10:11 pm #19444

thnx alot can’t you resolve hosting issue yourself as i have given you the details can’t you set the session file according to your theme?

  • This reply was modified 4079 days ago by  tnawaz.
 tnawaz
February 25, 2013 at 10:59 pm #19446

Hi,

We tried but your account folders are not like in the tutorial.

Please contact your hosting and they will do it for you.

Best,
ThemeBurn Team

February 25, 2013 at 11:09 pm #19448
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.